1. Trusted solutions
Intelligent Notification solutions are trusted by the vast majority of companies on the FORTUNE 100 list, over 100 esteemed colleges and universities, and numerous local, state and federal agencies.
2. User-friendly and accessible products
Our software-as-a service (SaaS) notification solutions are easy enough for even those who are unfamiliar with complicated communication devices. Technical specialists are available 24 hours a day, 7 days a week to assist you, and regular usability studies ensure that our products continue to be some of the most user-friendly and accessible notification systems available.
3. Easy integration with existing systems
Our technology works with just about all software applications and business continuity plans, integrating with enterprise applications or databases using inConsole command line interface and inWebServices API. Effective configuration files ensure that your current systems will continue to perform as expected.
4. Modern, reliable solutions
Whether it is delivering our notification solution as a superior SaaS or installed directly into a working environment, our systems are fully automated and scalable for enterprise deployment. Our technology consistently provides non-stop messaging, synchronization of messaging data and a redundant and resilient messaging network.
5. Enhanced data security
Whether your industry is healthcare, government, education or any other, we understand the importance of keeping sensitive data secure and confidential. Many of our operations are password and PIN protected to ensure the safety of your information. We implement rigorous security measures at all levels to protect your customer information.
6. Powerful technology that strengthens internal communications
Intelligent Notification technology is designed to meet the unique challenges your industry faces. Enterprise Access Control™ (EAC) allows designated users to send time-sensitive communications to departmental groups, operational groups, customers, vendors or anyone else based on pre-defined security access, strengthening internal communications during times of disruption.
7. Convenient self-service support portal for basic inquiries
The MIR3 Self-Service Portal allows you to resolve basic inquiries without contacting customer service representatives. An assigned technical contact is available 24/7/365 for assistance.
8. No more language barriers
Whether you are corresponding internationally or with a wide variety of nationalities within your organization, MIR3 products will deliver your messages in the recipient's chosen language, offering preferred routing for international calls, spanning multiple time zones, and providing unlimited devices for each user.
9. Customers come first
Our job is to provide you with the best resource and technical assistance possible to maximize your investment. We are committed to your satisfaction and to meeting or exceeding our service level agreements (SLAs).
10. Peace of Mind
Rapidly and reliably notifying your people when there are important messages to be delivered is only half the job. Powerful, real-time technology gives you up-to-the-second details about message status, quickly retrieving responses and logging them as they roll in. If a contact's device of choice is unavailable, the system escalates messages to the next device or person on the list, giving you the peace of mind that comes with knowing that messages are being received and delays are avoided.
