Support

Need assistance? We are here to help.


MIR3's Technical Support team is dedicated to providing our customers with the best resource and technical assistance, maximizing your MIR3 investment. Our goal is to contribute to our customers' success with our Intelligent Notification solutions.


Our experienced Technical Specialists are available via 24-hours a day, 7-days a week and can assist with the installation, configuration, and use of all MIR3 products.


Self-Service Portal

MIR3 Self-Service Support Portal

Resolve your inquiries without contacting a customer service representative via the MIR3 Self-Service Portal. To gain access, you must be a technical contact for your organization. To request portal access or determine who the technical contact is within your organization, please contact us at 1.800.489.8611.

Services available through the portal include:

  • Ability to create and review support cases
  • Close currently opened support cases
  • View latest customer documentation
  • Finding helpful product solutions
  • Locating technical resources and product updates
  • Request MIR3 product training

Access the Self-Service portal: Here

For more information, download and review the MIR3 Support Portal Overview

Support Links



Technical Support
1.800.489.8611 or 1.858.724.1246

support@mir3.com

TelAlert Support Links