Solutions By Solutions

Enterprise Communication

Enterprise Communications: Whatever the job, wherever it is, whoever's involved -- enterprise communications are all the internal and external communications required to get people together to get a job done.

Enterprise Communications

Business Continuity/Disaster Recovery

Make your BC/DR process faster and more proactive:

  • Speed notification and response times as critical events unfold
  • Coordinate BC/DR efforts and link to software-generated BC/DR plans
  • Track and bring people together before, during or after a disaster
  • Reduce business risk by returning more quickly to "business as usual"
  • Facilitate emergency communication drills
  • Comply with regulatory controls regarding timely disclosure of business interruptions

Information Technology

Automate notifications relating to IT service interruptions:

  • Link network management software with automated two-way alerts to IT staff
  • Notify users and customers of IT-related service/business process disruptions
  • Reduce vulnerability and downtime by responding more quickly to IT events
  • Coordinate IT and Call Center staff
  • Ensure achievement of Service Level Agreements and comply with regulatory controls

Business Operations

Create a unified platform for generating and managing notifications for any communication-dependent business operation:

  • Integrate business processes across multiple functions within the enterprise
  • Improve workflow to reduce operational costs
  • Leverage new digital channels to provide more flexible and personalized customer, partner and investor communications strategies
  • Improve customer service, employee satisfaction and investor relations through more timely, relevant, and contextual content
  • Increase product and service differentiation using strategies such as one-to-one marketing

Corporate Messaging

Use a unified platform for generating, managing and tracking all types of internal communications, including those relating to:

  • Facilities management
  • HR policies
  • Scheduling and staffing
  • Employee education
  • Executive messages