Solutions By Industry

Energy and Utilities

Energy and utility companies have a global workforce, significant investments in capital assets and operations 24/7/365. The smallest disruption can be detrimental to the business, end users, partners, distributors and operational entities, making quick communication imperative to operate smoothly.


Energy and utility providers are heavily relied upon to assist with human life. In order to maintain the rigorous demands of satisfying end users, the energy and utilities community must quickly and cost-effectively communicate with key points of contacts anywhere and at any time.


Energy & Utilities

Energy and utility companies may experience communication challenges across their enterprise such as:

Business Operations

-Managing and reducing impact to facilities, personnel, customers, and assets due to the late arrival or departure of a carrier
-Identifying available personnel resources at various location to respond or provide support

Information Technology

-Maintaining the highest level of readiness to support a global infrastructure
-Providing quick warning and notification for service disruptions and repairs

Business Continuity/Disaster Recovery

-Having the infrastructure to communicate to numerous amounts of contacts after business interruption, man-made or natural disasters
-The ability to quickly and efficiently connect and notify every employee, distributor or associate

Corporate Messaging

-Be able to contact thousands of employees instantly with vital information globally no matter the type of modality device.

Combined with MIR3's Intelligent Notification platform and the Enterprise Access Control™ (EAC) feature, energy and utility companies can easily send time sensitive communications to pre-determined lists of contacts and can effectively managing remote and international business operations.

Technology Highlights

-MIR3 Enterprise Access Control, is a true enterprise scalable, role-based system for security management of global business divisions
-Recorded Voice and Text-to-Speech (TTS) provide flexibility for notification and response options
-Easily integrates with legacy applications, including personnel databases and custom corporate applications
-Ability to set up and attribute business division chargeback and OEM billing modules
-Available via software as a service (SAAS), licensed or a hybrid of the two
-Access real-time, detailed reporting and metrics with the ability to export reports
-Field proven reliability, up-time and delivery performance