A company’s internal communication is central to enhanced business performance.
It is the foundation that aligns the CEO and the leadership team with every manager
and supervisor so that the company’s vision, mission, objectives and goals are clearly
articulated and executed. Effective internal communications can make the difference
between a thriving, responsive, and profitable company and a confused organization rife
with inefficiency and malcontent. Telephones, faxes, computers, bulletin boards,
memos, newsletters, and email are all part of a company's internal communications.
The MIR3 inEnterprise Solutions Meets the Challenge of Five Common Causes of Poor Corporate Messaging
Ensuring that everyone functions optimally within the many parts of the organization
takes coordinated and accurate information. With the MIR3 inEnterprise
solution, you can overcome the most common causes of poor internal communications.
1. If I Know It, Then Everyone Must Know It.
Perhaps the most common communications problem is management’s
assumption that because they are aware of some piece of information, then
everyone else is, too. Usually staff members are not aware unless management
makes a deliberate attempt to carefully convey information.
2. We Hate Bureaucracy – “We’re Lean and Mean.”
Detailed, clear communication is not a bureaucratic nuisance. It is the wheel
that keeps everyone in the company moving forward together. Avoid clear
internal communications -- and you’ll avoid turning a profit. When shortcuts are
taken, costly confusion can ensue.
3. I Told Everyone, I Think.
Underestimating the value of communication or assuming that it just happens
is a huge mistake. Make sure the intended recipients have gotten the message.
4. Did you Hear What I Meant for You to Hear?
With today's increasingly diverse workforce, it's easy to believe the information
you’ve distributed is understood. Interpretations are malleable; recipients may
misinterpret critical pieces. Unfortunately, you won't be aware of this problem
until a major problem or issue arises out of the confusion.
5. I Just Don’t Have Time for That Right Now.
When time is of the essence, most urgent messages rise to the top. But even
messages that aren’t mission-critical often demand prompt attention and response.