MIR3 is the pioneering innovator of enterprise-grade software technology powering real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response.
This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. Companies of all sizes, educational institutions and governments worldwide choose MIR3 technology to facilitate their enterprise operations, IT service management and crisis management.
RESPONSIBILITIES:
- Microsoft Exchange, Active Directory, GPO, File Services in a distributed/multi-site environment
- Symantec BackupExec administration including backup policy and disaster recovery
- Documentation and planning including IT capacity, software license auditing and reporting
- Internal IT support duties including; MS/Mac desktop support, VOIP phones, remote office support
- LAN administration including firewall policies, network monitoring, and traffic policing
- 24/7 on call for emergencies
REQUIREMENTS:
- Ability to prioritize and multi-task in a fast paced and dynamic environment
- Positive attitude and user support oriented
- Ability to take ownership of projects and follow through to completion and yet be able to work as part of a team
- A sense of urgency in getting the job done. May need to work extra hours and weekends when needed
- Desire to learn new skills
- Self-motivated and goal oriented
- Excellent verbal and written communication skills
- Experience with IT policy development and implantation
- Disaster recovery planning and experience
- Experience with Microsoft technologies in a multi-site environment including AD/Exchange server replication
- Organizational skills
- 3+ years experience in a systems/network/IT administrator position
- Knowledge of Cisco Callmanager, ASA/PIX firewalls, Unity, and CallCenter Express desired
- Experience with Service-now or other ITIL products a plus
Location: San Diego, California - Headquarters
Consideration will be given to local candidates who provide a cover letter and resume. Please indicate the position for which you are applying in the subject of the message.
We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.