inEnterprise™
inAlertCenter™ - High Speed Intelligent Notification for Crisis Management, Mobilization and First Responder Communication
MIR3 inAlertCenter replaces manual phone trees and cumbersome paging systems with a high-speed, carrier-grade platform that automatically delivers messages to recipients on whatever communication device they have at hand. The result is guaranteed, timely and managed emergency and non-emergency communications.
Departmental Notification Made Easy
inAlertCenter is a proven communication infrastructure that allows designated individuals to send a notification via the Internet or by phone simultaneously to tens of thousands of users. The notification is delivered to each recipient's primary communication device. If a person does not respond, the message is delivered to the recipient's secondary device until a response is received.
When received, the recipient chooses from pre-defined options that initiate actions, such as immediately bridging into a conference line, or resolving problems such as indicating if the recipient is available for immediate mobilization to an emergency site. The system keeps an audit trail to provide detailed historical and real-time reports.
Product Line: inEnterprise, inAlertCenter, inCampusAlert, inTechCenter, inGovAlert, inWebServices
inAlertCenter
The Solution of Choice for Crisis Management, Mobilization and First Responder Communication
Businesses and government agencies alike use inAlertCenter to streamline and manage critical communication activities and information flow.
- When the need arises to mobilize and recall troops, the Military utilizes inAlertCenter to quickly reach large amount of contacts
- During a time of crisis, law enforcement agencies are able to notify and recruit first responders
- In the need to evacuate or notify citizens of a crisis, Government/Municipalities organizations reach tens of thousands of people with important information to preserve human life
- Homeland Security groups react quickly in mobilizing and communicating with response teams by disseminating messages to coordinate relief efforts
- School districts easily stay in contact with parents, students and staff regarding school closings, events and other emergencies
- Global 2000 corporations instantly communicate with employees, boards of directors, partners, vendors, customers and shareholders worldwide with important information or critical events that could disrupt business or financially impact the company
Benefits and Value to the Organization
- Available as hosted or as a deliverable product behind customer firewall
- Unlimited devices for each user
- "Intelligent" calling strategy with automatic escalation to alternate modalities, and further ability to initiate a second notification based on responses to the first notification
- Streamlined administration
- Intuitive interface
Product Highlights
- Support for an unlimited number of telephony ports for reliable delivery to tens of thousands of users
- Call bridging into call centers, emergency lines and conference calls
- Find/follow recipients based on their chosen device and calendar schedules
- Complete 128-bit SSL security encryption, with end-user authentication
- Rapid import of contact information from CSV file format and Mircrosoft® Windows Outlook
- Recorded voice and text-to-speech (TTS) messaging
- Recipient confirming and question and answer polling
- Detailed reporting and metrics