TelAlert Voice Server
TelAlert Voice Server
Voice communications are critical for supporting messaging infrastructure in many enterprises. Technologies to support voice alerts for various critical events and the capability to respond back to these from a touch-tone phone add options for mission-critical notification. TelAlert Voice functionality for outgoing messages and incoming Interactive Voice Capabilities (IVR) allows a robust solution for voice notification when text messaging is not available.
Product Line: TelAlert 6e, TelAlert Failover Support Module, TelAlert Messaging Server, TelAlert Voice Server
TelAlert Voice Server
Key Features and Benefits:
- Allow more users to interact in your mission-critical processes
- Speak any message generated by an application
- Use voice menus to track message progress
- Shorten time-to-respond and time-to-resolution
- Increase productivity and improve customer satisfaction
- Meet Service Level Agreements
Business Challenges
Ensuring guaranteed delivery of messages to the right person and the availability of two-way response option is a requirement for any urgent notification system. Optimizing messaging environments with voice provides a solution to the challenges faced by enterprise professionals. TelAlert Voice supports any touch-tone phone, allowing you to reliably retrieve updated information from the field anytime and anywhere.