Run Book Automation (RBA) Integrator | Easily Add Notification To Applications

Mass Notification & Emergency Notification Software

SupportTraining

RBA Integrator

Run Book Automation (RBA) Integrator

Easily add notification to applications

Run book automation for adding notification to applications, making it easy to send and receive automated alerts.

The RBA Integrator uses run book automation, which works as pre-built visual building blocks to provide tight integration between Intelligent Notification and ITSM applications, allowing two-way interactions between applications and any or all on-call personnel. It provides data processing and workflow logic so you can fine-tune the integrations between your applications and Intelligent Notification to communicate more effectively.

RBA Integrator allows for simple point-and-click data configuration for quick and seamless implementation of your business rules for finding and delivering timely notifications without custom coding, scripting or significant professional services

Quickly build workflows using a simple drag-and-drop process to:

  • Improve information flow by combing information from multiple sources into each message
  • Apply business rules to each event to adjust the message, the urgency and the delivery on ongoing events
  • Automate repetitive processes so your team can focus attention on more meaningful tasks
  • Seamlessly implement escalation rules with a simple point-and-click data configuration
  • Integrate multiple processes in a single workflow
  • Eliminate custom coding with object-driven workflow tools
  • Initiate interactions and execute custom processes when you respond to an alert
  • Build just about any integration you can imagine

Notification can easily integrate with these platforms and more:

  • BMC Remedy
  • IBM Tivoli Netcool/OMNIbus
  • ServiceNow
  • HP Operations Manager Windows/Unix
  • Microsoft System Center Operations Manager (SCOM)
  • HP Service Manager