Leading Provider Of Emergency Notification & Response Software

LoginSupportTraining

Intelligent Notification

Intelligent Notification Software

Easily notify and alert groups—from one to thousands—of business interruptions, pending disaster or simply for day-to-day communication. Available as a hosted (SaaS), on-premise, or hybrid solution, Intelligent Notification is used for business continuity and disaster recovery, emergency notification, and to enhance efficiency and productivity throughout the enterprise.

Effective notification involves more than just sending a one-way alert. You must be able to quickly determine who needs to know what, and your message must be adapted as your contacts respond.  Intelligent Notification software technology handles this complex task, rapidly launching a message to groups of any size, whether in one location or spread all over the world. It uses MIR3 data management expertise and tools to pull information from your various contact databases to make sure you’re always using the latest contact information.

Notification_ScreenShotNotification Capabilities

Intelligent Notification is used by organizations for business continuity and disaster recovery (BC/DR), by agencies and educational institutions for emergency alerting, by IT departments to keep systems up and running and as a tool within the enterprise to enhance efficiency and productivity. Intelligent Notification gives recipients the ability to respond in a variety of ways, providing critical information when you need it most.

  • Use for emergency notification, business continuity and IT alerting

  • Create easy-to-use templates or unique messages in seconds

  • Deliver multi-lingual text-to-speech notifications in many languages

  • Validate notifications are not phishing or SPAM with white labeling

  • Launch by Web, email, touch-tone phone, mobile app, or API

  • Choice of device priority

  • Notify by email, phone (mobile and landline), satellite phone, SMS, secure SMS, mobile app, pagers, desktop alerting with pop-up, RSS, Fax, TTY, Blackberry Messenger, bulletin board

  • Ability for HTML email

  • Tailor messages to pre-specified recipient devices

  • Fill-in-the-blank prompts for completion at initiation

  • Customized notifications in your own recorded voice

  • Response options include one-key conference calls, follow-up questions based on response, escalation to alternate, free-form response, recorded response and menu-choice response

  • Automatic escalation through tiers for callout and first-response messages

  • Dynamic, real-time reporting of notification progress and/or history

User_ScreenShotUsers & User Management

Effective notification requires quickly determining who needs to know what, and adapting your message as contacts respond. Intelligent Notification technology handles this complex task, rapidly launching a message to groups of any size, whether in one location or spread all over the world. It’s invaluable for providing quick notifications about potential interruptions, supply fluctuations and product recalls, helping to manage projects and integrations and improve service.

 

  • Geographically targeted recipients for global notifications

  • Automatic recipient data uploads

  • Weather alerts with subscription event feeds

  • Location check-In to indicate a temporary location

  • Self-registration portal to complement automated data synchronization

  • Options for self-managed device contact patterns

  • Unlimited contact devices

  • Shift scheduling capabilities

  • Group management capabilities, including static, dynamic, schedules and map groups

Security_ScreenShotSecurity & Access Management

Intelligent Notification makes it easy to control access and security by allowing you to define hierarchical, role-based permissions by divisions and subdivisions. This way you can allow or restrict user access to recipient groups, notification templates and other features. Recipients can choose a preferred mode of communication, but if needed, administrators can override those choices, and can allow users to respond with critical information in appropriate ways.

 

  • Organizational hierarchy to manage multiple divisions and subdivisions

  • Control access and security with permissions

  • Secure single sign-on (SSO) for easier login

  • Unlimited roles and role templates

Integration_ScreenShotIntegration Capabilities

We’ve simplified the task of adding robust communication functionality to your new or existing solutions, providing the integration of the capabilities of the Intelligent Notification system without significant effort on your part. Custom integration is possible with virtually any application using the command line interface, the SOAP based Web services API or the RBA Integrator. We provide everything you need to tightly integrate Intelligent Notification technology into other solutions.

 

  • Utility for synchronization of contact information

  • Integration capabilities with popular business continuity platforms or other applications using an open API

  • RBA Integrator allows for two-way integration with ITSM tools. Current integration packs include ServiceNow, BMC Remedy, IBM Tivoli Netcool/OMNIbus, HP Operations Manager, HP Service Manager, Microsoft System Center Operations Manager (others available through professional services engagement

Infrastructure_ScreenShotInfrastructure and Resilience

MIR3 has the most resilient infrastructure in the industry, with eight redundant data centers in remote locations. With a state-of-the-art telephony infrastructure that provides full fault tolerance to ensure important messages are delivered, Intelligent Notification is known for quality, reliability and scalability. When you choose MIR3, you are choosing a strong company with extensively proven technology and a solid global communication infrastructure.

 

  • Delivery Options include SaaS (software-as-a-service), installed on-premise or a hybrid of the two (installed with telephony gateway and using MIR3 message delivery capabilities)

  • Global infrastructure

  • Robust international free-call message retrieval numbers

  • Around-the-clock support

Intelligent Notification Add-Ons

Check out our add-ons for Intelligent Notification:

MIR3_CTAIcon_23Demo
Try Emergency Notification Software Today

Learn More

MIR3_CTAIcon_1Top 10 Reasons to Choose MIR3 for Your Company’s Intelligent Notification Needs

Learn More ▶

Learn More

MIR3_CTAIcon_23Why Customers Choose MIR3

We focus on establishing a working relationship that will last and providing products that will grow as your company grows

Learn More ▶