Normal operations in the complex global Energy & Utilities market are subject to unexpected business disruptions and emergencies, including localized acts of nature, mechanical failures, accidents, technological break downs, and terrorist attack-related incidents disruptions. With a global workforce, significant investments in capital assets, operations 24/7/365, and facilities worldwide the smallest disruption can result in huge amounts of wasted manpower time, lost product, significant customer and public relationship damage, and potential litigation risk. The ability of the Energy & Utilities community to cost-effectively and easily communicate with employees, partners, distributors, operational entities, and customers anywhere and at any time will ensure seamless day-to-day operations and continuity during normal operations and crisis.

The communication challenges across the enterprise can include:

Business Operations

• Dealing with the impacts to facilities, personnel, customers,
  and assets of a late arrival/departure of a carrier
• Identifying the availability of resources and their location in a
  timely manner

Information Technology

• Maintaining global infrastructure readiness at the highest
  level possible
• Providing maximum warning for service disruption and
  recovery

Business Continuity/Disaster Recovery

• Providing the infrastructure to communicate after business
  interruption created by any natural or man-made disaster
• Being able to communicate quickly and efficiently with every
  employee, distributor or associate in an interrupted business
  environment

Corporate Messaging

• Contact thousands of employees instantly with vital
  information globally via mobile phone, fixed phone, fax,
  SMS, pager, or email and receive confirmation of receipt in a single report in a timely manner

The inEnterprise platform is designed and optimized for the above challenges and more. The platform features MIR3’s Enterprise Access ControlTM (EAC), which allows designated users, defined by their role and associated security attributes, to be granted access to send time sensitive communications out to pre-determined departmental zones, operational groups, customers or other employees based on pre-defined access. Managing remote and international business operations, dispersed IT centers, global operations during a disaster, and internal communication are made efficient utilizing inEnterprise.