At MIR3 we understand that great employees are the foundation to our success and we’re always looking for top-notch talent to add to our world-class team of professionals. We do our best to give our employees the means to grow and succeed, and we foster a friendly environment that encourages independent thinking and leadership. We offer a compensation and benefits program that is competitive and comprehensive.
If you’re interested in taking the next step in your career with MIR3, submit a cover letter and resume to jobs@mir3.com. To help us direct your resume to the right department, indicate in the subject line the position you are applying for.
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Network Security Administrator
RESPONSIBILITIES:
- Help define, implement, and continuously improve policies and security measures
- Help identify, track, and implement IT security best practices
- Help maintain and support company certifications including ISO 27001 and others
- Night/weekend rotational on-call duties with other members of the network operations team
- Deploy, monitor, and maintain Linux servers and applications in production environments
- Develop and improve existing monitoring solutions including Cacti, Nagios, and other tools
- Respond to emergency production concerns and provide solutions for optimal resolution
- Share responsibility as the highest level of escalation for QA and customer support teams
QUALIFICATIONS/ATTRIBUTES:
- In-depth understanding of security concepts including encryption, VPN, ACL, and systems/network hardening
- Expert Linux knowledge (RedHat, CentOS, Debian, Ubuntu server)
- Understanding and deployment of Linux-based HTTP, SMTP, and DNS servers in enterprise environments
- Experience securing network devices in production environments
- TCP/IP networking and troubleshooting knowledge including addressing, subnetting, routing
- Experience with Java application server deployment and tuning
- Knowledge of telephony technologies including SIP, PRI, ISDN, NMS, MUX, etc. is a plus
SKILLS & EXPERIENCE:
- Technical certification including CISSP or other security certifications is required
- 5+ years experience in a Systems/Network Engineer or similar role in a production environment
- Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical audiences
- Positive attitude and user support oriented, willingness to teach and advise on technical issues
- Ability to take ownership of projects and follow through to completion while supporting other members of your team
- Able to work occasional long hours and weekends when necessary, and ability to fix things to make it unnecessary
- Self-motivated and goal oriented
- Ability to problem solve and take the initiative to recommend and implement solutions
- Ability to prioritize and multi-task supporting a busy, world-wide environment
- Ability to lift 40 pounds
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in Networking, Computer Science or Engineering or a related field OR equivalent combination of education, training, and work experience. -
Marketing Coordinator
RESPONSIBILITIES:
- Execute all tradeshow orders and logistics
- Keep a detailed record of tradeshow expenses and manage event budgets
- Work with the marketing team to coordinate the production of all events marketing collateral
- Execute pre- and post-event marketing campaigns and maintain and grow relationships with vendors and key contacts
- Project management
- Coordinate, schedule and execute company user conference
- Lead database management
- Conduct ongoing competitive marketing research including competitor outbound campaigns
- Track and evaluate email campaigns including CTR, open rates, bounce rates etc.
- Manage production calendar
- Gather data for social media marketing implementation
- Coordinate marketing requests from the sales team and channel partners
- Coordinate all public relation opportunities
- Assist and maintain keyword research for SEO and SEM purposes
QUALIFICATIONS/ATTRIBUTES:
- Knowledge of marketing fundamentals required
- Detail-oriented, organized and technically inclined, good with follow-through
- Strong written and verbal communication skills
- Intermediate Microsoft Office skills; strong research skills
- Willingness to travel 25%
SKILLS & EXPERIENCE:
- Enthusiastic about pursuing marketing as a career
- Basic knowledge of campaign execution and ROI
- Detailed oriented
- Extremely organized
- Personable, professional, outgoing; not afraid to speak to customers
- Ability to multi-task
MINIMUM QUALIFICATIONS:
BA degree preferred: Business Administration, Communication -
Enterprise Account Executive
RESPONSIBILITIES:
The primary responsibility of the Account Executive is to drive and grow new business revenue. Evangelize the MIR3 vision through product demonstrations and helping to provide solutions and manage business relationships to ensure that your clients’ needs and requirements are met.
You will be a part of a team powering real-time voice and text notification services to populations of all sizes, anywhere in the world and on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response. You will help drive the notification market forward and demonstrate to the client the huge gains in organizational productivity and operational efficiency.
This is a high-adrenaline sales role that requires a proven sales ability, and in-depth functional expertise. You understand and anticipate how decisions are made, and you persistently explore and uncover business needs in order to provide effective solutions. You are committed to winning and thrive well in an entrepreneurial environment.
QUALIFICATIONS/ATTRIBUTES:
- Identify, drive and manage new business and up-sell opportunities within assigned accounts or territory
- Develop C-level relationships
- Contribute to the marketing team in identifying and executing plans for market awareness; client case studies, vertical market growth within assigned territory or accounts
- Prepare and/or coordinate proposal materials to clients and respond to RFP requests
- Provide weekly and monthly sales reporting and forecasting
- Maintain account information using salesforce.com as required
SKILLS & EXPERIENCE:
- You must be a driven Account Executive
- At least 2+ years of experience in SaaS or enterprise application sales
- At least 5+ years of experience in sales
- Must possess strong B2B sales and account management experience
- Ability to demonstrate a high level of understanding of telecom, business continuity, disaster recovery and IT technology sales
- Strong analytical skill set, with the ability to use data to drive decision-making
- Bachelor’s degree preferred
- Some travel required
Location:
San Diego, California - HeadquartersConsideration will be given to local candidates who provide a cover letter and resume. Please indicate the position for which you are applying in the subject of the message . We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.
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Senior Channel Manager
RESPONSIBILITIES:
As a Senior Channel Manager you will manage business development through our marketing effort partnership programs, with the focus on growing the sales pipeline and revenue. This is a terrific opportunity for a proven senior sale professional to maintain a high level of independence yet work with a supportive and dynamic team. You will be expected to acquire new customer relationships for MIR3 through channel partners with the goal to develop sustainable, quarterly-targeted revenue objectives.QUALIFICATIONS/ATTRIBUTES:
- 7+ years demonstrated success in direct and indirect sales
- Relevant knowledge of communications, telephony, and wireless technologies
- Experience enterprise software sales, while this is a channel position, you will be required to help our partners in direct sales.
- Demonstrated analytical, oral, and written communications
- Comfortable with mainstream productivity s/w tools (e.g. MSOffice, Salesforce)
- Experience working on complex sales, negotiating written contracts- an appreciation to detail, influence and persuasion
- Strong presentation skills
SKILLS & EXPERIENCE:
- Exceptional networking and communication skills
- Embrace and support the department strategy as set forth by the VP, WW channels and alliances
- History of consistently surpassing revenue objectives
- Experience in subscription-based services would be helpful
- Experience managing multiple partners and sales processes in parallel
- Proven track record of successfully managing channel partnerships
- Positive attitude and a willingness to go the extra mile
- Adaptability skills
- Strong work ethic with the ability to work independently and with teams
- 4 year degree, MBA is a plus
MINIMUM QUALIFICATIONS:
Bachelor’s degree, preferably in business or equivalent in the related field OR equivalent combination of education, training and 2-5 years selling experience-cold call, phone, in-person.Location:
San Diego, California - HeadquartersConsideration will be given to local candidates who provide a cover letter and resume. Please indicate the position for which you are applying in the subject of the message . We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.
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Pre-sales Engineer
RESPONSIBILITIES:
- Support the worldwide sales team from a technical and strategic sales perspective
- Provide detailed and documented feedback to product management and engineering on customer technical requirements
- Engage in continuous training and certification to stay abreast of new technology
- Conduct training and demonstrations on product with a focus on value selling; ability to travel extensively
QUALIFICATIONS/ATTRIBUTES:
- Analytical and detail-oriented
- Articulate and well versed, listens effectively
- Works well in teams and with sales professionals
- Takes initiative and pro-actively can manage complex sales cycles as well as seek to find answers
- Must be based in San Diego
SKILLS & EXPERIENCE:
- 10 or more years of pre-sales engineer experience for software companies
- Responsibility of supporting quota-carrying sales team and ability to help drive sales and objectives
- Ability to effectively articulate and convey value in a demonstration with strong presentation skills
- Ability to effectively conduct training on product and process, strong presentation skills required
- Understanding of oracle, IBM Microsoft and BMC database and applications
- Facility and understating of SDK and API’s
- Strong understanding of computer programming and program languages with an understanding of telephony infrastructures an wireless services
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in Business, Computer Science or equivalent; Masters degree preferred.Location:
San Diego, California - HeadquartersConsideration will be given to local candidates who provide a cover letter and resume. Please indicate the position for which you are applying in the subject of the message. We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.
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Technical Services Representative III
RESPONSIBILITIES:
- Provide technical support to MIR3 internal/external customers
- Perform troubleshooting and analysis of technical issues with MIR3 products
- Be part of a team that provides 24/7 On Call Rotation Support (including weekends and holidays)
- Assist customers with the installation and upgrade of MIR3 products and utilities
- Work with engineering team to resolve technical issues
- Maintain records of activities with respect to customer reported issues
QUALIFICATIONS/ATTRIBUTES:
- Strong technical background with emphasis in networking and IT procedures.
- Knowledge of SQL, WebServices, XML, PHP, HTML, JQuery, Javascript, and database management a plus
- Experience with Linux and Unix a plus
- Knowledge of Service Now or similar ticketing tracking applications a plus
- Detail oriented and very organized
- Ability to work on multiple small to medium sized projects simultaneously
- Knowledge of alerting and notification systems a plus
- Excellent verbal and written communication skills
- Excellent customer service skills
SKILLS & EXPERIENCE:
- 5+ years of experience in a technical support role for a mid-size software company
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in Computer Science or equivalent college degree required OR equivalent combination of education training.Location:
San Diego, California - HeadquartersConsideration will be given to local candidates who provide a cover letter and resume. Please indicate the position for which you are applying in the subject of the message. We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.
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Sales Account Manager
RESPONSIBILITIES:
- Prospect new clients and respond to potential up-sell opportunities with current customers
- Manage business within assigned accounts or territory, including identifying, developing, and qualifying
- Provide weekly and monthly sales reporting and forecasting
- Be a team player in the sales organization
QUALIFICATIONS/ATTRIBUTES:
- Effectively manage a sales pipeline and develop a strategy in long-term sustained success
- Self-motivated, competitive and goal orientated
- Strong presentation and influencing skills; can pitch solutions over the phone to high-end prospects
- Strong interpersonal, verbal and written communication skills; requires time management capabilities
- Organized and has track record of working effectively independently and in a team environment
SKILLS & EXPERIENCE:
- Proven track record of exceeding sales goals
- Have an aptitude for selling within the software industry
- You enjoy sales and can thrive in it
- Proficient using Salesforce.com and Microsoft Office Suite
MINIMUM QUALIFICATIONS:
Bachelor’s degree or four years of relevant sales experience. Two+ years of experience in online sales and or business development.Location:
San Diego, California - HeadquartersConsideration will be given to local candidates who provide a cover letter and resume. Please indicate the position for which you are applying in the subject of the message. We offer a competitive salary and benefit package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.
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Senior Software Engineer
RESPONSIBILITIES:
This role will write code and make stuff work at a company built around delivering quality software in the emergency notification and IT alerting space.QUALIFICATIONS/ATTRIBUTES:
- Strong server-side Java development background
- Strong web development background; JavaScript and JS Framework (Jquery, Prototype, etc.), AJAX
- Strong grasp of concurrent programming concepts
- Bachelor's Degree in Software Engineering OR equivalent combination of education training
SKILLS & EXPERIENCE:
Must be knowledgeable in the following specific technologies:- Java, Junit, XML and XML Schema, Ant
- Scripting is some language (Python, Perl, Scala, Groovy, etc.)
- Subversion
- Apache Ivy
- SQL and NOSQL
- Jquery/Prototype
- JSON
- HTML, CSS
- GIS (PostGIS, Open Layers and Shape Files in Particular)
- iOS and Android
NOTE:
Applicants must be eligible to work in the San Diego office. No sponsorship is available at this time. -
Software Development Test Engineer
RESPONSIBILITIES:
- Perform functional, regression, load and integration tests. Document test cases, test plans, and other related correspondence. Setup test environments.
- Review engineering and product documentation. Audit requirements, help files and online product manuals. Create known issue lists and track defects.
- Automate acceptance, load and regression scripts. Plan future test automation strategies. Participate in group automation sessions and test case reviews.
- Provide engineering product support to technical and non-technical personnel. Resolve high level support issues and act as level3/level4 support.
- Test telephony servers and other hardware platforms including email servers, fire walls, and databases. Provide testing support to NetOps team and train MIR3 Personnel.
QUALIFICATIONS/ATTRIBUTES:
- Strong server-side Java development background
- Strong Web development background; JavaScript and JS Framework (Jquery, Prototype, etc.), AJAX
- Strong grasp of concurrent programming concepts
SKILLS & EXPERIENCE:
- Should have an open mind and must be willing to listen to internal and external customers to understand requirements and product modification requests.
- Excellent oral and written skills along with the ability to communicate technical information to non-technical personnel are highly desired.
- Strong analytical skills and the willingness to learn new methods and testing tools as well as the ability to adapt to changing demands is a definite plus.
- Some understanding of programming in JAVA or any other major high-level language is highly desired but not mandatory.
- Scripting ability in Python or similar scripting language (including shell scripting) is mandatory.
MINIMUM QUALIFICATIONS:
Bachelor’s degree in computer science or an equivalent combination of education training and experience.
