INFORMATION TECHNOLOGY
The mission of an IT department is to deliver business-critical computer services. To ensure maximum up-time for the corporate infrastructure, organizations need IT alerting systems that integrate with network management software to automatically notify the right people at the right time when a disruption occurs -- no matter where they are located or what communication device they have at hand.
The MIR3 InEnterprise Solution Maximizes IT Systems' Uptime
Power quality problems like sags, transients, harmonics, or outages can wreak havoc on enterprise infrastructure; not to mention software bugs, viruses and other malevolent events.
Even five minutes of downtime of a mission-critical application can delay thousands of transactions, with serious losses, both in revenue, public image and customer satisfaction.
Network Operations Centers (NOCs), call centers, help desks and IT departments need notification systems that immediately alert appropriate personnel of the issue and automatically escalate if a response from the resources is not received.
Speeding Response Before, During, and After an IT Event
The MIR3 inEnterprise solution addresses all three phases of the notification process: Before, During and After.
Pre Event
The MIR3 inEnterprise solution continually monitors alerts initiated from your IT infrastructure, interfaces with your network software and continually tracks the location of key team members for rapid and seamless communication.
During the Event
The MIR3 inEnterprise solution uses a unified communication process that bridges across all devices. When an IT crisis or event occurs, it immediately tracks and communicates key information to critical IT personnel.
After the Event
The MIR3 inEnterprise solution can be used across the enterprise to communicate results after the event has been resolved. It provides a detailed report of:
- Who responded
- Who did not respond
- The recipient's response
- What action was taken
- An audit trail of critical information
Try the MIR3 Real Demo
Experience the ease of use and the speed of the industry's first global emergency notification system with this private and no-obligation web launched trial.
UNIVERSITY OF PENNSYLVANIA CONTACTS OVER 53,000 PEOPLE IN RECORD TIME WITH MIR3'S MASS NOTIFICATION AND RESPONSE PLATFORM
November 4, 2009
MIR3 announced that in the past week its platform, in use by the University of Pennsylvania for its UPennAlert Emergency Notification System, had undergone an annual campus-wide test by the University's Division of Public Safety. This safety drill was conducted to ensure that all campus constituents—some 53,000 students, faculty and staff—continue to be notified with critical, accurate information in the event of any emergency.