Product Data Sheets
MIR3 products are true, enterprise-level communication solutions for general business, disaster recovery, business continuity, information technology and continuous information availability across an organization. Offering both the inEnterprise™ and TelAlert® family of products, MIR3 is the notification industry solutions leader.
The inEnterprise family of solutions is a secure, role-based notification platform, which integrate into an organization's communication infrastructure, bringing intelligent notification to every enterprise division and business unit. This Web 2.0 server-based notification engine, coupled with an enterprise database, is tailored to provide a communications solution that saves money, reduces overhead and increases information sharing across a business organization, university campus or demographic location.
inEnterprise
inEnterprise standardizes a responsive and interactive enterprise-wide notification platform allowing organizations to have the speed and efficiency to send out important information needed to make critical decisions. inEnterprise reduces time to market and enhances internal/external communications.
inConnect
MIR3's inConnect adds value to the Intelligent Notification™ (IN) family of products by providing an easy-to-use, effective and affordable way to integrate remote data sources and applications to IN products. inConnect automatically updates recipient data ensuring notifications are sent to the most accurate recipient groups.
inSDK
inSDK allows you to easily integrate inEnterprise™ notification capabilities into your software products, giving you a competitive edge by differentiating your solutions and making them smarter and more comprehensive. Your customers will appreciate the additional functionality, thus increasing loyalty and driving revenue.
inAccountPortal
inAccountPortal™ is a customizable, MIR3-hosted, Web-based portal that provides organizations with a simple method for users to enter and maintain their profile information within the Intelligent Notification platform. It eliminates the need for integration into complicated HR and ERP back-end systems, providing an uncomplicated and straightforward mechanism for students, employees, visitors and vendors to receive important organizational information that may affect them, whether on or off the grounds of the facility.
inQuickAlert
inQuickAlert™ provides the ideal solution with a straightforward, Web-based, single page user interface for creating and launching notifications quickly and easily. It is designed to make it easy for someone who is unfamiliar with sending a notification to do so quickly, effectively and reliably.
The TelAlert® family of products represents a new category called Alert Management Systems (AMS) and is fully backward compatible with legacy systems. As a true Alert Management System, this solution is easy-to-use and its intuitive interface allows managers to plan and monitor the entire alert management process, designate resources, arrange vacations, escalation plans and keep track of all events as they occur.
TelAlert 6e
TelAlert 6e is the latest solution from MIR3, purposely built for enterprise messaging service. It provides a fully integrated and assured communications channel by making use of existing investments in corporate portals, databases and business applications. Built on top of the market-leading messaging engine, the TelAlert 6e SOA platform extends the service beyond IT and network management usage to the global enterprise while bridging and completing the man-machine communication gap.
TelAlert Failover Support Module
The Failover Support Module is configured to operate in a client-server model, supporting an architecture where there is a single master TelAlert 6e process set and multiple remote back-up systems. This module makes it is possible to send messages and modify the master configuration in a fully reliable and redundant fashion so that no configuration changes are lost. When messaging servers are set-up for synchronization with the Failover Support Module, the programs that initiate alerts can be used to address the master and any secondary systems. The TelAlert client will attempt to contact each system in sequence.
TelAlert Messaging Server
In today's competitive market, enterprises require a reliable means of closed-loop communications with for an ever increasing mobile workforce. TelAlert's sophisticated two-way messaging system offers the capability to alert staff and communicate mission-critical data at any time and any place, allowing for remote response via multiple devices. Much more than a paging system, TelAlert allows for easily initiated complex interactions with back office systems, diagnostic action, record updating, message retrieval and more.
TelAlert Voice Server
Voice communications are critical for supporting messaging infrastructure in many enterprises. Technologies to support voice alerts for various critical events and the capability to respond back to these from a touch-tone phone add options for mission-critical notification. TelAlert Voice functionality for outgoing messages and incoming Interactive Voice Capabilities (IVR) allows a robust solution for voice notification when text messaging is not available.
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UNIVERSITY OF PENNSYLVANIA CONTACTS OVER 53,000 PEOPLE IN RECORD TIME WITH MIR3'S MASS NOTIFICATION AND RESPONSE PLATFORM
November 4, 2009
MIR3 announced that in the past week its platform, in use by the University of Pennsylvania for its UPennAlert Emergency Notification System, had undergone an annual campus-wide test by the University's Division of Public Safety. This safety drill was conducted to ensure that all campus constituents—some 53,000 students, faculty and staff—continue to be notified with critical, accurate information in the event of any emergency.
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